Privacy Policy

This policy explains how Super Smart, the company operating Rystavo, handles information submitted through sscoffeepack.com.

Information we collect

We may collect your name, business email, company or brand, phone or WhatsApp number, country or state, target market, packaging requirements, quantity, dimensions, destination, deadline, message, and files you choose to upload.

How we use information

We use the information to respond to enquiries, recommend packaging directions, prepare quotations and samples, coordinate production or shipping discussions, protect the website from abuse, and maintain necessary business records.

Enquiry records

A copy of each submitted project brief is stored in the access-controlled WordPress administration area so an enquiry is not lost if an email or messaging notification fails. Authorized staff can use this record for follow-up and delivery checks.

Uploaded files

Uploaded PDF, JPG, or PNG files are attached to the enquiry email and removed from the website server after the form is processed. Email systems and authorized business tools may retain copies as part of the enquiry record.

Analytics and browser storage

We use Google Analytics to understand aggregated website use, product interest, and successful enquiries. This helps us improve product information and the enquiry experience.

Service providers and international processing

Hosting, email, analytics, messaging, and file-processing providers may process information on our behalf. Because we work with customers worldwide, information may be processed in countries different from your own, subject to the safeguards available through those services and our business arrangements.

Retention and security

We retain enquiry and transaction information only as long as reasonably needed for follow-up, quotations, legal obligations, dispute handling, and repeat supply. No online system is completely risk-free, but we use access controls, encrypted HTTPS transport, file restrictions, and form-abuse controls.

Your choices

You may reject analytics, ask what personal information we hold, request correction or deletion where applicable, or withdraw consent for optional processing. Contract, tax, fraud-prevention, or legal records may need to be retained.

Contact

For privacy questions, email info@sscoffeepack.com.